Support

Send a support request

If you already have access, open MicroBurst™, choose Help in your workspace, and complete the support-request form. Choose the topic and urgency, describe what happened, and include the step where you got stuck.

Do not include passwords, access tokens, payment details, or private customer information.

Cannot open your workspace?

Visit the MicroBurst™ Help Center. If you still need help, send a direct message to MicroBurst on Instagram with your business name and the step where you got stuck.

Do not send passwords, access tokens, payment details, or private customer information in a direct message.

Help Center

Visit the MicroBurst™ Help Center for self-service help. To contact our team, use the support-request form described above.

Before you retry

• Check that you selected the correct business account.
• If a connection expired, reconnect from your account settings.
• A saved draft or preview does not start an ad or authorize advertising spend.

See frequently asked questions, our Privacy page, or Terms of Service.